Features FAQ About Contact
🇺🇸 English

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: July 17, 2025

Overview

BGRemoverOnline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Images and Files

When you use our background removal service, you upload images to our servers for processing. These images are temporarily stored on our servers only for the duration necessary to complete the background removal process and provide you with the results.

Technical Information

We automatically collect certain technical information when you visit our website, including:

  • IP address and general location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information (screen resolution, device type)

Contact Information

If you contact us through our contact form or email, we collect the information you provide, such as your name, email address, and message content.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our background removal service
  • To process your images and deliver results
  • To improve our website and services
  • To analyze usage patterns and optimize performance
  • To respond to your inquiries and provide customer support
  • To detect and prevent technical issues and security threats
  • To comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your information:

  • All data transmission is encrypted using HTTPS/SSL
  • Images are automatically deleted within 24 hours of processing
  • Access to servers is restricted and monitored
  • Regular security audits and updates
  • Secure cloud infrastructure with industry-standard protections

Data Retention

We retain your information only for as long as necessary:

  • Uploaded images: Automatically deleted within 24 hours
  • Technical logs: Retained for up to 30 days for security and performance monitoring
  • Contact form submissions: Retained for up to 2 years for customer service purposes
  • Analytics data: Aggregated and anonymized data may be retained longer for service improvement

Third-Party Services

We may use third-party services to help us operate our website and provide our services:

  • Cloud hosting providers for website and service infrastructure
  • Analytics services to understand website usage (with anonymized data)
  • Content delivery networks (CDNs) for faster website loading

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we have about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information in a portable format
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience:

  • Essential cookies: Required for basic website functionality
  • Preference cookies: Remember your language and other preferences
  • Analytics cookies: Help us understand how visitors use our website

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place to protect your information.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Contact Form: Contact Us

Response Time: We aim to respond to all privacy-related inquiries within 48 hours.